Privacy policy
Privacy Policy
This Privacy Policy explains how Baregamyan LLC ("Baregamyan," "we," "us," or "our") collects, uses, and shares your personal information when you visit our website, buy our Family Conversation Cards, contact us, or otherwise interact with us (together, the "Services").
By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.
Information We Collect
We collect only what we need to run our store and deliver your order. The types of information depend on how you use the Services.
Information you give us
• Contact details: name, email address, phone number, shipping and billing address.
• Order details: products purchased, order number, delivery preferences, and order history.
• Payment confirmation: whether a payment succeeded. Card numbers are entered on secure checkout pages run by our payment providers. We never see or store your full card number.
• Account details: if you create an account, your login email and saved addresses.
• Messages: anything you send us by email, through our contact form, or in a review.
• Newsletter sign-up: your email address, if you subscribe.
Information collected automatically
When you visit the website, we and our service providers automatically collect some device and usage data, such as your IP address, browser and device type, pages you view, how you got to our site, and approximate location based on your IP address. We collect this through cookies, pixels, and similar technologies (see "Cookies and Advertising" below).
Information from others
We receive information from the companies that help us run the store: payment providers (payment status), our fulfillment partner (shipping status and tracking numbers), and carriers (delivery updates).
How We Use Your Information
• To fulfill orders: process payments, ship your cards, send order confirmations and shipping updates, and handle returns and refunds under our 30-Day Money Back Guarantee.
• To show order tracking: let you look up your delivery status on our Track Your Order page.
• To support you: answer your questions and requests.
• To send marketing: if you opt in, send emails about new products, offers, and giveaways. You can unsubscribe at any time using the link in any email.
• To advertise: show you our ads on Facebook and Instagram and measure how well those ads work.
• To improve the store: understand how visitors use the website so we can fix problems and make it easier to use.
• To keep things safe: prevent fraud, protect our store and customers, and meet legal, tax, and accounting obligations.
We do not sell your personal information for money. Some state laws treat sharing data with advertising partners for targeted ads as a "sale" or "sharing" of personal information. You can opt out of this at any time, as explained below.
Cookies and Advertising
Cookies are small files stored on your device. We use them to keep your cart working, remember your preferences, keep the checkout secure, and understand how the website is used. Our store runs on Shopify, which sets cookies needed for the store to work. You can learn more in Shopify's cookie policy: https://www.shopify.com/legal/cookies
You can block or delete cookies in your browser settings. If you block essential cookies, parts of the store, such as the cart and checkout, may not work. Where the law requires it, we ask for your consent before using non-essential cookies.
Meta Pixel. We use the Meta Pixel, a small piece of code from Meta Platforms, Inc. (the company behind Facebook and Instagram). When you visit our website, it sends Meta information such as the pages you view, products you add to your cart, purchases you make, your IP address, and browser details. Meta uses this to show our ads to people who may be interested in them, to show you our ads after you visit our store, and to tell us how well our ads work. Meta handles this information under its own Privacy Policy: https://www.facebook.com/privacy/policy/
How to opt out of targeted ads:
• Change your ad settings in your Facebook and Instagram Accounts Center: https://accountscenter.facebook.com/ad_preferences
• Turn on the Global Privacy Control (GPC) setting in your browser. We treat it as a request to opt out.
• Block or delete cookies in your browser settings.
• Email us and ask us to opt you out.
How We Share Your Information
We share personal information only with companies that help us run the store, and only what they need to do their job.
• Shopify hosts our website, cart, and checkout, and receives everything you enter in the store.
• Payment providers (such as Shopify Payments and PayPal) process your payment and receive payment and billing details.
• Fulfillment partners and shipping carriers pack, ship, and deliver your order, and receive your name, shipping address, phone number, and the items ordered.
• Our order tracking provider shows your delivery status and sends shipping updates, and receives your order number, email or phone number, and tracking number.
• Email service providers send order and marketing emails, and receive your name and email address.
• Advertising partners (Meta: Facebook and Instagram) show our ads and measure how they work, and receive pages viewed, cart and purchase events, IP address, and browser details.
We may also share information:
• when required by law, court order, or a government request;
• to protect our rights, our customers, or the public from fraud or harm;
• as part of a business sale, merger, or similar transaction, in which case this policy continues to apply to your information.
These companies handle your information under their own privacy policies, and we choose partners that are required to protect it.
Your Rights and Choices
Depending on where you live, you may have the right to:
• know what personal information we hold about you and get a copy;
• correct information that is wrong;
• ask us to delete your information;
• opt out of marketing emails, and of targeted advertising or any "sale" or "sharing" of personal information as defined by your state's law;
• withdraw consent you gave earlier.
Residents of California and other US states with privacy laws have these rights by law. To use any of them, email us at the address below. We may need to confirm your identity first. You can also ask someone you authorize to make a request for you. We will not treat you differently for using your rights.
We honor the Global Privacy Control (GPC) signal from your browser as an opt-out where the law requires it.
How Long We Keep Information
We keep order information as long as we need it to fulfill your order, handle returns, and meet tax and accounting rules, usually up to 7 years. We keep marketing data until you unsubscribe. When we no longer need information, we delete or anonymize it.
Security
We use reasonable safeguards to protect your information, and our checkout is encrypted. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security.
Children
Our cards are made for families, but our store is meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Where We Operate
We are based in the United States and sell only to customers in the United States. Your information is stored and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time, for example when we add a new service or the law changes. We will post the new version on this page and update the "Last updated" date at the top. If the changes are significant, we will let you know by email or with a notice on the website.
Contact Us
If you have questions about this policy or want to use your privacy rights, contact us:
• Email: support@baregamyancards.com
• Contact form: our Contact page
We will respond to your request within the time required by law, usually within 45 days.